FAQ
Answers to the most important service questions.
The FAQ stays focused on plans, setup, available locations, support, and the site’s privacy/logging position.
Device-led plansThe pricing model starts with the number of approved devices.
Multiple locationsAvailable locations sit under the same plan ladder.
Setup guidancePlatform-specific setup guidance sits inside the setup-guides section.
Support routeSupport and guidance stay visible from the website.
Where can I see the available locations?
Available ASHVPN locations are shown on the Locations page.
How does pricing work?
Pricing is device-led rather than location-led. The tiers are $3, $5, $9, and $15 in 28-day billing periods.
Are locations included with every plan?
Yes. Plans include access to available ASHVPN locations instead of separate location pricing.
Is there a trial?
Yes. The 3-day trial applies only to the 1-device Starter plan.
Does AshVPN claim to log browsing content?
No. The site describes a privacy-focused service that does not intend to log browsing content as part of normal service operation, while still using limited operational, support, billing, and abuse-prevention data where needed.
How do I get support?
Use the contact page or the email address shown in the footer for direct support.
Need a direct answer?Email [email protected] or use the contact page if your question is specific to your device, billing period, or setup path.